Refund Policy
At ICM Agri Products, customer satisfaction is our top priority. If you are not satisfied with the services provided, we offer a refund, provided the reasons are genuine and verified after proper investigation.
We strongly recommend reviewing the terms and details mentioned in each deal before making a purchase, as they clearly outline the services or products being offered.
If a client is dissatisfied with our services, they have the right to cancel their project and request a refund. Our Cancellation and Refund Policy is outlined below:
Cancellation Policy
For cancellations, please contact us using the phone numbers provided in the footer of our website. Any cancellation request received later than 7 business days before the end of the current service period will be considered a cancellation for the next service period.
Refund Policy
We make every effort to develop suitable and satisfactory solutions for our clients. However, if a client is not completely satisfied with our products, a refund may be issued.
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Payments made via credit card will be refunded to the original credit card used at the time of purchase.
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Payments made through a payment gateway will be refunded to the same account used for the transaction.
| Product | Refund Window |
|---|---|
| MILK, CURD, CHEESE, KHEER, LASSI | Not Refundable |
| GHEE, WHEAT FLOUR, HONEY, BISCUIT | Within 5 Days |
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